Terms and Conditions
1. Contract Process
Where you submit your order to us through our website, you will receive an electronic confirmation of receipt. You will be notified separately if the products you have requested are unavailable or if your order cannot be fulfilled for any other reason.
2. Delivery
a. We will despatch the publication/s to an address in the United Kingdom during normal business hours within 7 days of the date of receipt of your order.
b. Deliveries outside the United Kingdom we be despatched within 14 days of receiving your order.
c. Products are sent by standard post and you are charged for post and packaging subject to the item/s weight and VAT.
3. Damage or loss in transit and Refund Policy
a. Tap Ltd. will not accept any responsibility for products mislaid or lost by the Royal Mail.
b. If you believe that the products are not of a satisfactory quality, you may, within 30 days of delivery, notify us in writing stating the reason for your dissatisfaction. If we authorise return of the item/s and they are returned to us in their original condition and at your expense, we will promptly refund their price.
Privacy policy
Tap Ltd. protects any personal information you give us while you use our websites. This policy is written in accordance with the Data Protection Act 1998 . If you have any questions about it please email
What personal information do we collect?
Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details. We collect personal information when you ask about our activities, register with us, order products (such as publications), make a donation to us, or otherwise give us personal information.
How do we use your information?
We use your personal information to give you the information, services, or products you ask for. We can also use your information for administrative purposes, to let you know about changes and, if you agree, as part of our fundraising activities.
Any information we collect is stored and processed in the United Kingdom. Your personal information is not shared with third parties or used in any other way (other than described in this policy or as required by law) unless you agree. We reserve the right to share your personal information if we are legally obliged to, for data cleaning purposes, and to enable us to apply our terms and conditions and other agreements.
While we try to protect your personal information, Tap Ltd. cannot guarantee the security of any information you transmit to us and you do so at your own risk. When we collect your personal information we use strict procedures and security features to prevent unauthorised access.
User statistics
This website uses Google Analytics, which sends small files - 'cookies' – to your computer to analyse how you, and other users, use the website. You can reset your browser to refuse all cookies, or to show when a cookie is being sent. However, disabling cookies may mean that some services may not function properly.
These Terms and Conditions are governed by English Law and are subject to the non-exclusive jurisdiction of the English courts.
Company Information
Tap Ltd is registered in England and Wales No 6591827
Provokateur Ltd is registered in England and Wales No 4753167
5 Rosslyn Mews, London NW3 1NN